Jul 102012
 
Self-Employment Speaker

Business Speaker on Compiling Sales Leads

Patrick Schwerdtfeger is a motivational keynote speaker whose topics include the list development and engaging prospective customers. He’s a leading authority on self-employment and the author of Marketing Shortcuts for the Self-Employed (2011, Wiley). The 8th chapter of this award-winning book (2012 Small Business Book Awards) is entitled List of Prospects (in Part 1 of the book: Define Your Business Model) and is included below for your review. The book has a total of 80 short chapters, each ending with an Implementation Checklist. His perspective on mailing lists and sales leads is also summarized below.

 
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Keynote Speech about Building Mailing Lists

There’s no point in launching a business before you have first compiled an extensive list of prospective people and/or companies you can contact. Many entrepreneurs focus exclusively on the product or service being delivered, and not enough on who will actually buy it. Patrick’s keynote speech is based on doing things in the right order. Businesses can save an enormous amount of time and money by getting their list of prospects in order before launching the business. The good news is that the internet provides a host of resources to do just that without spending a penny. Patrick lays them out in an easy and accessible format.

Chapter 8: List of Prospects

Self-Employment Speaker

Now that your business is almost ready to launch, who will you call first?

You would be amazed how many businesses try to launch before they have assembled a list of potential prospects. Don’t waste precious time and money attempting to get sales without building a list first. If your customers are all in a single profession, your job is fairly easy. For example, let’s say you plan to sell your product to dentists or auto mechanics or lawyers. You can quickly go to switchboard.com or yellowpages.com and do a search for those keywords. These web sites then offer you a list of categories to refine your search. By selecting a particular category and entering a ZIP zip code, you can immediately get a list of all your prospects in that area.

Of course, the list will probably span multiple pages with only ten 10 listings on each page. But with a little patience, along with the copy and paste functions on your computer, you can transfer all that information into an Excel spreadsheet in an hour or two. In Excel, you can manipulate the data and organize it into different columns or categories. Is it a menial job? Sure. But the list is invaluable; the time spent is well worth it.

I did this back in 2002. I was compiling a list of Escrow escrow Officers officers for my notary business and used switchboard.com to do so. In less than two hours, I had a list of 200 local escrow offices in an Excel spreadsheet with columns for company name, street address, city name, state, zip zip code, phone number, and fax number. Done. That list then determined who I introduced myself to. It became the foundation of my business. As I visited those offices, I collected business cards and added specific contact names for each. I then imported the list into my ACT! software and used that database to manage my business. But it all started with that tedious two-hour copy and paste job!

Here’s another golden secret that will help you as you compile your list of prospects. You may be familiar with a company called InfoUSA. They maintain an enormous database and sell lists to paying customers. As it turns out, you can go to your public library and access a database called ReferenceUSA, a sister company to InfoUSA but one that is paid for by the government. What does that mean? It means you can get for free the exact same data as that InfoUSA sellsfor free. The only downside is that you’re usually restricted to the number of listings you can download in one sitting. Other than that, it’s exactly the same.

ReferenceUSA is an incredibly powerful resource and it doesn’t cost a penny. It’s one of the best kept secrets I’m aware of. Take advantage of it. Schedule an hour to visit your local library and ask the person at the Reference Desk to show you how to access and use itthis resource.

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In many cases, you can access it Reference USA from your home computer with a library card number and your last name. Once logged in, you can sort on a variety of different criteria and quickly put a list together that will let you and your business hit the ground running. It’s worth noting that recent budget cuts have reduced the number of libraries providing ReferenceUSA. In the San Francisco Bay Area (where I live), there are only a handful of libraries that still have it. Ask at your local library; if they don’t have it, and they’ll let you know where to go.

Lastly, do a few Google searches for your keywords and the word “directory.” Most industries have public online directories. When I first opened Box14 Financial, a company that liquidated seller financing business notes, I compiled a list of over more than 5,500 business brokers across the country. It only took about four hours—all because I found two online directories and was able to copy and paste the entire list to my own computer. Once you have your list compiled in Excel, import it into your contact management system (like ACT! or Goldmine or Salesforce.com). Growing your business is a lot easier when you have a list of prospects. It’s Compiling the list is a tedious job but you only have to do it once. Set some time aside to do the research. When it’s all done, you’ll be happy you did.

List of Prospects: Implementation Checklist

Search your keywords on switchboard.com.
Search your keywords on yellowpages.com.
Ask for ReferenceUSA at your local library.
Google for your keywords plus “directory.”
Copy and paste the information into Excel.
Organize the data into a series of columns.
Import your prospect list into a contact management system.
Compare notes and ideas with a colleague.

End of chapter – click here to buy the book on Amazon.

 

Jul 092012
 
Self-Employment Speaker

Business Speaker on Identifying Your Target Market

Patrick Schwerdtfeger is a motivational keynote speaker whose topics include marketing and identifying your target market. He’s a leading authority on self-employment and the author of Marketing Shortcuts for the Self-Employed (2011, Wiley). The 7th chapter of this award-winning book (2012 Small Business Book Awards) is entitled Target Market (in Part 1 of the book: Define Your Business Model) and is included below for your review. The book has a total of 80 short chapters, each ending with an Implementation Checklist. A summary of his perspective on target marketing, research and segmentation is also provided below.

 
Visit Patrick’s video blog and subscribe to be notified of future videos by clicking the button below.

 
Past clients include …

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Keynote Speech about Target Marketing

Patrick’s keynote program about marketing focuses on the process of fully identifying your target market. There’s a trade-off between broad marketing campaigns (which are generally less expensive) and highly targeted marketing campaigns (which are more expensive). The opportunity is to analyze the market proactively and understand the demographic and psychographic characteristics of the market and then segment along behavioral distinctions. Nowhere is this process easier than on today’s social internet. Countless resources exist (including analytics tools and social media monitoring platforms) to identify behavioral consistencies within targeted groups, and progressive businesses can leverage them for little or no money. Patrick breaks it down to a process anyone can understand.

Chapter 7: Target Market

Self-Employment Speaker

Where are your customers?

No business can succeed without customers! If you’re in the process of starting or growing your business, it can’t hurt to set some time aside and really try to understand your audience and where they are. Before we begin, let’s review the past few chapters. In Chapter 4, we identified the problem your product solves. But more importantly, we looked at the pain people feel as a result of that problem. It’s the people feeling that pain who are ready to spend money.

In Chapter 5, we looked at the business model in slightly more philosophical terms. What exactly do you sell? Answering this question is important because a lot of businesses think they sell features. They don’t. They sell benefits, sort of. They actually sell the emotional feeling people experience when they use the product.

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When marketing your product, don’t communicate the features, at least not right at the beginning. Don’t even focus on the benefits. That’s not the most important thing. Tell people about the emotional feeling! That’s what will motivate them to buy. In Chapter 6, we pulled it together and crafted a 30-second elevator pitch. This four-sentence pitch identifies who you are, what the problem is, how you solve the problem, what makes you different, and what people should do to take action.

Now, let’s look at a few tools you can use to find your target market. Whether you want to market your product online or offline, the Internet provides some great resources to help you understand your customers. Start by visiting the free Google keyword selector tool. To find it, search for “google keyword tool” on Google. It should be the first listing. Once at the Google tool, you can enter a few keywords that relate to your product and quickly get a long list of related words and phrases. Sort the results by Global Search Volume and you can immediately see what people are searching for most often in your area of expertise.

This simple technique is incredibly useful. Within seconds you can see exactly what people are searching for and it will also give you some insight as to where you might find those people.

This type of market research was never possible before. The Internet has opened up a new world of transparency. In the offline world, you had to do focus groups or surveys to understand what your market was thinking. No longer. Today, you can visit this free tool any time you like and get direct access to the exact preferences of the population. You can also visit the Big Boards Directory and search for the same keywords. This site lists forums and discussion boards where people are talking about your topic. Conversations are markets on today’s social Internet. (We’ll talk more about that in Chapter 44.) If you want to access a market, participate in the conversation.

One of the biggest forums on the Internet is Yahoo! Answers. Once logged in, you can either ask questions or provide answers to other people’s questions. This is a spectacular place to touch your audience. If you answer questions you know answers to, your contribution will be viewed by precisely those people looking for that information. (We’ll go into more detail about posting at Yahoo! and Amazon in Chapter 54.) This is one of the best things about the Internet. On almost any interactive web site, you can isolate your target market with unparalleled precision by simply demonstrating your own expertise in the public domain. The only people who will find your contribution are those people who are looking specifically for that information.

I also recommend putting your keywords into a Google search and seeing what comes up. Whatever shows up is what your customers are finding. Review the search results. Those are your biggest online competitors. Look at the right-hand column of “sponsored links.” That’s what other people are trying to sell your audience. Think about what your customers have in common. What are their interests? What’s their profession? What other activities do they participate in? The more you know about your audience, the more ideas you’ll have for finding them.

Sometimes your first instinct isn’t the best choice. If you’re trying to promote yourself as an Internet marketing consultant, for example, a forum about Internet marketing wouldn’t necessarily serve you well. A forum like that would be full of your competitors. Instead, a forum for small business owners or financial advisors or real estate agents or chiropractors or dentists would be a much better place to look for prospective customers. Those are the people who probably need an Internet marketing consultant.

The people on the Internet marketing forums are already tapping into online marketing channels. Look for groups on Facebook or LinkedIn. Look for clubs on Meetup or Yahoo! Groups. Search for the top bloggers on Technorati. All of these activities help you isolate your target market. If you’re unfamiliar with any of these web sites, fear not. There are chapters on each one later in the book. If you’re dying of curiosity, feel free to jump ahead to learn more; put a sticky note on this page and come back to it later.

Start compiling a list of all the online places where you’ll find people interested in your field. As you work through future chapters, this list will determine where you spend your time.

Target Market: Implementation Checklist

Visit the free Google keyword tool.
Learn what your market is searching for.
Visit the Big-Boards forum directory.
Find the biggest online forums in your field.
Put your keywords into a Google search.
See who your biggest competitors are.
Read the “sponsored links” on Google.
Search for groups on Facebook and LinkedIn.
Search clubs on Meetup and Yahoo! Groups.
Search top bloggers on Technorati.com.
Make note of the good potential markets.
Compare notes and ideas with a colleague.

End of chapter – click here to buy the book on Amazon.